Privacy Policy
How we collect, use, and protect your information at Black Mesa Manufacturing LLC.
1. Introduction
Black Mesa Manufacturing LLC ("Black Mesa," "we," "us," or "our") operates the website located at blackmesamfg.com (the "Site"). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions, contact us at contact@blackmesamfg.com.
2. Information We Collect
We collect information you voluntarily provide when you:
- Fill out the contact form on our Site
- Request a quote
- Apply to become a dealer
- Send us an email or text message
The types of information we may collect:
- Full name
- Email address
- Phone number
- Physical location or state
- Business name (for dealer inquiries)
- Any message content submitted through our forms
We do not collect payment information through our website. All financial transactions are handled offline directly with our team.
3. How We Use Your Information
We use the information you provide solely for the following purposes:
- To respond to your inquiries and quote requests
- To communicate product availability, pricing, and specifications
- To process dealer program applications
- To send follow-up communications related to your request
- To improve our website and customer experience
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings. For full details, see our Cookie Policy.
We may use:
- Essential cookies — necessary for the Site to function correctly
- Analytics cookies — to understand how visitors interact with our Site (e.g., Google Analytics)
5. Third-Party Services
We may use trusted third-party services to operate our Site, including:
- Google Analytics — website traffic analysis
- WordPress plugins — site functionality
- Email service providers — to receive and respond to form submissions
These third parties have their own privacy policies. We do not control their data practices.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions and quote requests are kept for a reasonable period to allow follow-up communication.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
8. Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of the information we hold about you
- Correction — request correction of inaccurate information
- Deletion — request deletion of your personal data
- Opt-out — opt out of any marketing communications at any time
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request its deletion.
To exercise any of these rights, contact us at contact@blackmesamfg.com or call +1 (971) 377-8566.
9. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Links to Other Websites
Our Site may contain links to third-party websites such as the NATM website. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
Black Mesa Manufacturing LLC
4623 NE Buffalo St, Portland, OR 97218
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contact@blackmesamfg.com
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+1 (971) 377-8566
🌐 blackmesamfg.com